Door supervision
Licensed door supervisors for bars, restaurants, clubs and venues.
- ID checks and entry policy
- Capacity counts recorded through the night
- Incident log written up every shift
SIA Door Supervisor licence
Security cover across the UK
Licensed security and site support, from one supplier.
Ravenrock supplies SIA-licensed door supervisors and security officers to venues, offices and sites, with maintenance and facilities support alongside. Tell us the site, the dates and the hours, and we send a clear written quote.
Services
What we supply
Four services, one point of contact. Take one, or combine them on the same site.
Static guarding
Officers on a fixed post at offices, retail units, yards and construction sites.
- Access control and visitor checks
- Patrols to a route you agree
- Written log handed to your manager
SIA Security Guard licence
Corporate guarding
Reception and front-of-house officers for offices and business parks.
- Smart dress, briefed on your procedures
- Visitor sign-in and pass control
- Calm handling of queries and incidents
SIA Security Guard licence
Maintenance and facilities
Plumbing, painting, repairs and general site upkeep, arranged alongside your security cover.
- Reactive repairs and planned jobs
- Redecoration and general upkeep
- One invoice with your security
Gas and electrical work by registered engineers only
Sectors
Where we work
Bars, clubs and restaurants
Door supervision on busy nights, with counts and incident records.
Offices and business parks
Reception, access control and visitor management.
Retail and shopping units
Visible guarding, opening and closing checks.
Construction and vacant property
Site guarding out of hours and between tenants.
Hotels and venues
Front-of-house presence and event-night cover.
Residential and mixed-use blocks
Patrols and access checks, plus upkeep jobs from the same team.
How it works
From first call to first shift
You tell us the job
Site, dates, hours, number of officers and any access rules.
We quote in writing
A clear hourly price for the cover, with no hidden extras.
Officers are briefed
Site rules, emergency procedures and who to call, before the first shift.
Cover starts
Officers check in, take post and log the shift. You get the log.
Inside a shift
The same routine, every shift.
Officers arrive early, are checked in, briefed and walked round the site before they take post. Everything that happens goes in the log, and the log goes to you.
- Officer arrives. Licence and ID checked.
- Briefing with the duty manager. Site walk.
- Posts taken. Radio check.
- Capacity count recorded. Break rota followed.
- Close down. Incidents written up.
- Handover to manager. Log sent.
EXAMPLE SHIFT LOG, ILLUSTRATIVE TIMES
What you can expect
Four things we commit to
Licence checked before every shift
We only deploy officers who hold a valid SIA licence for the work, and we check it before they start.
Briefed before the first shift
Site rules, emergency procedures and who to call, covered before an officer takes post.
A written log, every shift
Incidents, counts and handovers recorded, and sent to you at the end of the shift.
One named contact
You deal with one person who knows your site and answers when you call.
Questions
Straight answers
Are your officers SIA licensed?
Yes. We only deploy officers who hold the SIA licence that the work requires, a Door Supervisor licence for door work and a Security Guard licence for guarding. We check the licence before each officer starts.
Are you an SIA Approved Contractor?
Not at present. The Approved Contractor Scheme is voluntary and has to be applied for and assessed. We will not use the ACS name or mark unless we are approved.
Which areas do you cover?
We work across the UK. Tell us where the site is and we will confirm cover for that area.
How is the price set?
By the hour, per officer. The rate depends on the licence type, the hours, the day and how much notice we have. You get it in writing before anything starts.
Can you cover at short notice?
Sometimes. It depends on who is available. Send the details and we will tell you straight away whether we can do it.
Who does the gas and electrical work?
Registered engineers only. Gas work needs a Gas Safe registered engineer, and electrical work is done by a qualified electrician. Plumbing, painting and general repairs are covered by our maintenance service.
Request a quote
Tell us what you need.
Fill in what you know. The form builds the email for you to send, so nothing gets missed.
Or email us directly
info@ravenrockgroup.co.uk